FAQ Air Conditioning


Whats the difference between split systems + ducted air?

Split System

Energy efficient heating and cooling for your home"

Best for

    •    Heating & cooling one area of your home

    •    Compact size

Split System Air Conditioners are ideal for air conditioning one room or a specific area of a home. With discreet wall-mounted and compact floor standing units.

Split System Air Conditioners are available in  'Reverse Cycle' (Heating and Cooling)  for ultimate comfort in regulating temperature, ventilation as well as humidity levels allowing you to obtain ideal conditions all year round.

Ducted Air Conditioners

Whole house comfort for your home

Best for

    •    Whole home heating & cooling

    •    Visually less intrusive

Ducted Air Conditioning System provides discreet air conditioned comfort throughout your entire home. The ducted system can be installed in a new home or tailored to suit an existing one, and once installed, only the controller, the return air and discharge grilles are visible inside your home.

Ducted Air Conditioners consist of an indoor and outdoor unit and flexible ducting. The indoor unit is concealed out of sight, in your ceiling or under the floor, with flexible ducting distributing conditioned air through vents located throughout your home. An outdoor unit is positioned in a discreet location outside your home.


Are air conditioners energy efficient?

Energy Efficiency Requirements:

In the interests of increasing the overall air conditioner efficiency, all ducted air conditioners with a cooling capacity of up to 65kW sold in Australia must now comply with the Minimum Energy Performance Standards (MEPS), as set out in Australian Standard 3823.2:2013. Some of the air conditioners we install exceed MEPS requirements, providing you with energy efficient, quiet, simple to use and reliable air conditioning solutions.

How long will it take to do my install?

Do I have to be home for installation?

How often do you need to service your aircon?

Do you repair Air conditioners?

Will you service or repair my air conditioner if you didn’t install it?

Whats included in a maintenance service?

What are RCDS and why do we need them?

Why choose LED lighting?

Ducted air conditioning the install will be completed within the day.

Split system installations roughly 2.5hrs, depending on job complexity.

The answer is no, job details are usually discussed prior to install, we understand you may have to pop out for an appointment or pick kids up from school, your free to go about your day. We can always let you know before we are finishing up incase there is anything you need us to run you through, though all the systems are fairly easy to use and also come with a manual.

Depending on how much you use your aircon if your seasonal or all year round. For seasonal use we reccomend a service once a year to keep your air-conditioning in tip top shape. If your an all year frequent user, we recommend every six months as good regular maintenance will ensure your system is working when needed the most and get the longevity from your air conditioning. Think of it like a car regular maintenance keeps your car running smoothly and efficiently.

Yes absolutely, depending on what the issue may be we will determine that and give you a pricing for the repair on the day. We may need to come back if a part needs to be ordered or in some cases when unfixable we can issue warranty claims if in warranty or can help assist with insurance claims.

Yes we can repair and service an air con that wasn’t installed by us, we just can’t make warranty claims if its still within warranty, its best to contact your original installer. If its out of warranty or just needing a maintenance upkeep we can assist with this.

We check condensate drains ensuring there all clear, gas pressures and temperatures, overall performance on heating and cooling. We clean the washable filters in split systems. Ducted Systems we clean return air filters, check zone motors, fan motors and overall condition of duct work. Checking of motors and bearings and unit wiring.

FAQ Electrical

RCD stand for residual current devices. A residual current device, or safety switch, protects you from the most frequent cause of electrocution - a shock from electricity passing through the body to the earth. It can also provide some protection against electrical fires. It is now mandatory in NSW in all new buildings and must be added if extensions or alterations are made to an existing building.

The LED bulbs require much less wattage than the CFL or Incandescent light bulbs, which is why LED bulbs are more energy-efficient and long lasting than the other types of bulb. Incandescent light bulbs and a range of halogen light bulbs are being phased out from the Australian market, where an equivalent LED light bulb is available. Switching to LED’s can reduce your power bills as they use 75% less energy than the halogen or incandescent lighting. See more information on LED lighting https://www.energy.gov.au/households/lighting